FAQ

1. How often should I use the LED mask?

We recommend using the Olive Skin Tech LED Mask 3–5 times per week for 10–15 minutes per session. It’s safe for daily use depending on your skin’s needs.


2. Is the mask safe for all skin types?

Yes, our mask is clinically tested and safe for all Fitzpatrick skin types (I–VI). It’s gentle, non-invasive, and dermatologist-validated.


3. What do the different LED colors do?


  • Boosts collagen, reduces fine lines and signs of aging.

  • Targets acne-causing bacteria and calms inflammation.

  • Supports healing and evens out skin tone.

  • Penetrates deeper layers to improve skin elasticity and circulation.


4. What should I know before using the mask for the first time?

We advise all new users to start gently: use the mask on the lowest intensity setting for no more than 5 minutes per session during your first 3–5 uses. This helps your skin gradually adjust to the LED therapy. If no irritation occurs, you can safely increase duration and intensity.


5. When will I start seeing results?

Most users notice an improved glow and smoother skin texture within 2–4 weeks. Consistency is key — results build with regular use over time.


6. Can I use it with other skincare products?

Yes! For best results, use on clean, dry skin. You can follow up with your regular serums and moisturizers afterward to boost absorption.


7. Is the mask wireless and easy to use?

Absolutely. Our mask is fully wireless, features adjustable brightness, and comes with a built-in timer. It’s designed to fit seamlessly into your lifestyle.


8. Is it safe to use during pregnancy or while breastfeeding?

While LED light therapy is generally safe, we always recommend consulting with your doctor before use during pregnancy or breastfeeding.


9. What certifications does the product have?

Our device complies with both EU (CE) and US (FDA) standards. We also perform in-house dermatological testing and conduct 100+ real-life usage tests before launch.


10. What’s included in the box?

  • Olive Skin Tech LED mask with strap

  • Wireless Remote control

  • Two AAA+ batteries

  • Charging cable

  • Protective travel pouch

  • Elegant storage box

  • User manual

11. What is your return policy?

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us and we’ll help you with a return or exchange.

12. Is there a guarantee on the mask?

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us and we’ll help you with a return or exchange.